| Preface | 
1-2 | 
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| Keynote Papers | 
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Damir Boras  University of Zagreb and Open Access Initiatives | 
5-7 | 
Karen Anderson  Building trust and confidence through sustainable information systems research: towards a common future | 
9-18 | 
Luciana Duranti  Cyberspace: A Communal Place or a Place of Separation? | 
19-20 | 
Rafał Jaworski  Approximate sentence matching and its applications in corpus-based research | 
21-30 | 
Leda Lepri  Croatian Strategy for the Development of Public Administration for the period from 2015 to 2020 | 
31-35 | 
Dario Belić  National Identification and Authentication System (NIAS) | 
37 | 
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| e-Institutions | 
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Göran Samuelsson  Effective Digital Information Management | 
41-49 | 
Arian Rajh  A project management approach to long-term preservation of optical media tasks | 
51-63 | 
Nataša Jermen, Cvijeta Kraus, Irina Starčević Stančić  Lexicography and Encyclopaedistics in the Digital Environment | 
65-75 | 
Domagoj Bebić, Milica Vučković, Marija Volarević  Communicating the Crisis: The European Commission on Social MediaDuring the Economic Crisis in the European Union | 
77-86 | 
Ileana Kurtović, Željka Miklošević  Facebook as a Museum Content Sounding Board | 
87-92 | 
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| Trust in Digital Environment | 
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Silvia Schenkolewski-Kroll, Assaf Tractinsky  A Comparison of Users Data in Retention and Disposition Processes in an Internet Website: The Ministry of Foreign Affairs of Israel as a Case Study | 
95-108 | 
Corinne Rogers  Record Authenticity as a Measure of Trust: A View Across Records Professions, Sectors, and Legal Systems | 
109-118 | 
David Anderson  E-ARK Legal Issues Report: European Cultural Preservation in a Changing Legislative Landscape | 
119-129 | 
Eun G. Park  Legal Compliance and Technical Capability for Privacy-sensitive Data Protection in the Cloud | 
131-133 | 
Shadrack Katuu, Mpho Ngoepe  Managing Digital Records in a South African Public Sector Institution | 
135-141 | 
Fiona Aranguren Celorrio, Marie Demoulin, Cécile De Terwangne, Bénédicte Losdyck, Laurence Maroye, Sébastien Soyez, Seth Van Hooland, Odile Vanreck  Trustful hybrid curation, transformation and organization of records in Belgium | 
143-146 | 
Boris Herceg, Hrvoje Brzica, Hrvoje Stančić  Digitally Signed Records – Friend or Foe? | 
147-150 | 
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| Modern Information Systems | 
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Ljerka Luić, Ana Fudurić  Nucleus of the Strategic Planning of an Integrated University Information System | 
153-162 | 
Sergej Lugović, Ivan Dunđer, Marko Horvat  Patterns-based Information Systems Organization | 
163-174 | 
Krunoslav Peter  Modelling states of a computing system aware of an aspect of context | 
175-180 | 
Ante Martinić, Petra Bago, Nives Mikelić Preradović, Goran Glavaš, Bojana Dalbelo Bašić, Jan Šnajder  A project of developing a knowledge management system | 
181-187 | 
Marta Alić  Bitrix24 – integrated business-information system for sales process support | 
189-193 | 
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| Human-Computer Interaction, Language Technologies and Applications | 
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Sanja Seljan, Ksenija Klasnić, Mara Stojanac, Barbara Pešorda, Nives Mikelić Preradović  Information Transfer through Online Summarizing and Translation Technology | 
197-210 | 
Petra Bago, Damir Boras  Interoperability of an 18th century Italian-Latin-Croatian dictionary | 
211-222 | 
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| Big Data Analytics and Applications | 
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Weimei Pan, Grant Mitchell  Software as a Service (SaaS) Quality Management and Service Level Agreement | 
225-234 | 
Tomislav Šubić, Patrizia Poščić, Danijela Jakšić  Big Data in Data Warehouses | 
235-244 | 
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| Multimedia Systems and Applications | 
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Sanja Kišiček, Tomislava Lauc  A Rationale for Multi-modality in Multimedia Instructional Design | 
247-259 | 
Winton Afrić, Vjekoslav Afrić  Multimedia functions of MMO games | 
261-270 | 
Goran Zlodi, Josip Mihaljević, Anica Šimunec, Paula Mikeli, Ivana Rudić  Cooperation of a museum institution and students in creating virtual exhibitions using the MOVIO tool | 
271-284 | 
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| Mobile Solutions | 
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Aleksandar Skendžić, Božidar Kovačić, Edvard Tijan  Wireless Network Security recommendations Using the Application for Security Evaluation | 
287-297 | 
Sergej Lugović, Wasim Ahmed  An Analysis of Twitter Usage Among Startups in Europe | 
299-308 | 
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| Health Informatics | 
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Ana Stanković, Hrvoje Stančić  Development of Health Care e-Services in the European Union | 
311-321 | 
Gilbert Hofmann, Tanja Persoglio  Lifelong learning among Croatian physiotherapy professionals | 
323-332 | 
Gert Breitfuss, Stefan Raschhofer, Elena Stocker, Carolin Kollegger  The “eSecMed” app: Secure medication through NFC-solutions for a longer, safer & autonomous life of seniors | 
333-341 | 
Hrvoje Stančić, Martina Poljičak Sušec, Anabela Lendić  Long-term Preservation of Longitudinal Statistical Surveys in Psycholinguistic Research | 
343-353 | 
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| Technological Solutions for Society and Education | 
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Radovan Vrana  Digital repositories and scientific communication challenge | 
357-366 | 
Tea Čonč, Denis Kos  Welcome to the jungle: science communication in the mediatized society | 
367-376 | 
Vedran Juričić, Monika Pejičić, Gabrijela Vidaković  Analysis of studies learning outcomes according to Bloom's taxonomy | 
377-385 | 
Zvjezdana Dukić  Learning with smartphones: a Hong Kong experience | 
387-395 | 
Jasminka Pernjek, Monika Habjanec  Developing reading skills and motivation through mobile phones | 
397-407 | 
Kruno Golubić, Mihaela Banek Zorica  Why are Croatian Higher Education Institutions Present on Social Networks? | 
409-418 | 
Brankica Bošnjak Terzić, Ana Gabrijela Blažević  Croatian ESP vocational high school pupils and university students’ habits of using online sources | 
419-429 | 
Nikolaj Lazić, Ivan Dunđer, Marko Odak  Scientific Conferences as a Medium of Academic Communication – a Case of INFuture | 
431-438 | 
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| Workshops | 
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Hans Almgren, Mats Stengård  How to maintain Authenticity and Integrity of Electronic Information without Utilizing Electronic Certificates | 
441-442 | 
Diogo Proença, Ricardo Vieira, José Borbinha, Clive Billenness  Initial maturity model for information governance arrangements in organizations | 
443 | 
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| Innovative technologies | 
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Alexander Rych  PIQL Preservation Services – A Holistic Approach to Digital Long-term Preservation | 
447-449 |